Have you ever wondered what keeps services like Amazon, Google, Netflix and Zoom always on? Why do many enterprises struggle to achieve similar efficiencies? We listened to dozens of practitioners with varying backgrounds ranging from on-call engineers, SREs, automation engineers, CIOs, VPs of IT - and heard the same pain points over and over again. It takes a village to maintain high availability (say, 99.99%) and hundreds of late-night hours to fix problems in cloud infrastructure and applications. Every enterprise wants to operate at the efficiency of web-scale services. Automation is key to operating any large-scale service in the cloud, but at what cost?

A Bird’s Eye Overview of Incident Response

First, a staggering fact: in 2019, 17% of global enterprises lost more than $5M for every hour when their servers went down, according to Statista. Even for smaller companies, the cost of servers going down is enormous. Following the news of the outage of Facebook (losing $13.3M an hour not counting the loss from the stock price drop), the need for minimizing downtime (and reducing these costs) should be pretty clear.

In order to fix issues faster, organizations need an easy-to-use tool that SREs and DevOps teams can use to troubleshoot and automate incident response.

Join us to learn more about how to integrate automations into your workflow and stop those pesky 2 AM wake up calls.