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The Psychology of Chaos Engineering

Webinar

Think About Your Audience Before Choosing a Webinar Title


Sponsored by gremlin


Tuesday, January 19, 2021
11 a.m. ET

Chaos engineering, failure injection and similar practices have verified benefits to the resilience of systems and infrastructure. But, can they provide similar resilience to teams and people? What are the effects and impacts on the humans involved in the systems? This talk will delve into both positive and negative outcomes to all the groups of people involved — including users, engineers, product and business owners.

Using case studies from organizations where chaos engineering has been implemented, we will explore the changes in attitude that these practices create. This webinar will include a brief overview of chaos engineering practices for unfamiliar members of the audience, but the main focus will be on human elements. I will discuss successful implementations, as well as challenges faced in teams where chaos was a “success” from a technical perspective but contained negative impact for the people involved.

After seeing this talk, attendees will have a better understanding of the human factors involved in chaos engineering, good practices to care for the people and teams working with chaos and be even more excited about this practice.

Julie Gunderson
DevOps Advocate - PagerDuty

Julie Gunderson is a DevOps advocate at PagerDuty, who has advocated DevOps best practice methodologies over the last six years. Along with advocacy, in her past role Julie was responsible for building partnerships with the major clouds. Julie loves working with people, advocating best practices, and building relationships. Julie is a founding member and organizer of DevOpsDays Boise, and an organizer of DeliveryConf. When Julie isn’t working she is most likely making jewelry out of circuit boards, or traipsing around the mountains in Idaho.

On-Demand Viewing:

What You’ll Learn in This Webinar

You’ve probably written a hundred abstracts in your day, but have you come up with a template that really seems to resonate? Go back through your past webinar inventory and see what events produced the most registrants. Sure – this will vary by topic but what got their attention initially was the description you wrote.

Paint a mental image of the benefits of attending your webinar. Often times this can be summarized in the title of your event. Your prospects may not even make it to the body of the message, so get your point across immediately.  Capture their attention, pique their interest, and push them towards the desired action (i.e. signing up for your event). You have to make them focus and you have to do it fast. Using an active voice and bullet points is great way to do this.

Always add key takeaways. Something like this....In this session, you’ll learn about:

  • You know you’ve cringed at misspellings and improper grammar before, so don’t get caught making the same mistake.
  • Get a second or even third set of eyes to review your work.
  • It reflects on your professionalism even if it has nothing to do with your event.