Chaos engineering, failure injection and similar practices have verified benefits to the resilience of systems and infrastructure. But, can they provide similar resilience to teams and people? What are the effects and impacts on the humans involved in the systems? This talk will delve into both positive and negative outcomes to all the groups of people involved — including users, engineers, product and business owners.
Using case studies from organizations where chaos engineering has been implemented, we will explore the changes in attitude that these practices create. This webinar will include a brief overview of chaos engineering practices for unfamiliar members of the audience, but the main focus will be on human elements. I will discuss successful implementations, as well as challenges faced in teams where chaos was a “success” from a technical perspective but contained negative impact for the people involved.
After seeing this talk, attendees will have a better understanding of the human factors involved in chaos engineering, good practices to care for the people and teams working with chaos and be even more excited about this practice.
Julie Gunderson is a DevOps advocate at PagerDuty, who has advocated DevOps best practice methodologies over the last six years. Along with advocacy, in her past role Julie was responsible for building partnerships with the major clouds. Julie loves working with people, advocating best practices, and building relationships. Julie is a founding member and organizer of DevOpsDays Boise, and an organizer of DeliveryConf. When Julie isn’t working she is most likely making jewelry out of circuit boards, or traipsing around the mountains in Idaho.