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Modern Incident & Change Management


Think About Your Audience Before Choosing a Webinar Title

Sponsored by DEVOPS.COm

On Demand

There's more riding on the performance and availability of IT environments than ever. Digital business transformation became a necessity in the sudden workplace shifts and economic downturn brought on by the COVD-19 pandemic. As the economy continues to recover, businesses now expect IT will be able to respond and pivot to changing conditions no matter what they are or how quickly they occur. 

Savvy IT teams have learned to expect the unexpected by embracing modern incident management based on DevOps best practices. A modern incident and change management approach enables IT teams to adroitly respond to any outage or sudden degradation in application performance. The most important thing to remember about incident management is that while practice exercises may never precisely mirror an actual crisis, organizations that have well-rehearsed IT policies, processes and procedures and practice them often will respond faster and better. 

Join us for this editorial webinar to learn:

  • The current state of incident and change management
  • Potential pitfalls in traditional incident management strategist
  • How organizations can utilize modern incident and change management tools and processes to their benefit
Bart Rys
Director, Business Solutions, Everbridge
Bart currently works as a Director, Business Solutions for the Global Center of Excellence. In this role, he supports Everbridge globally on the execution of enterprise strategy and sales support of the IT Alerting product. Prior to this role, Bart was a senior engagement manager, streamlining IT operations and incident response for countless enterprise clients by deploying the Everbridge platform with a maniacal focus on customer success.
Mike Vizard
Chief Content Officer, Techstrong Group
Mike Vizard is a seasoned IT journalist with over 25 years of experience. He also contributed to IT Business Edge, Channel Insider, Baseline and a variety of other IT titles. Previously, Vizard was the editorial director at Ziff-Davis Enterprise as well as editor-in-chief at CRN and InfoWorld.


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What You’ll Learn in This Webinar

You’ve probably written a hundred abstracts in your day, but have you come up with a template that really seems to resonate? Go back through your past webinar inventory and see what events produced the most registrants. Sure – this will vary by topic but what got their attention initially was the description you wrote.

Paint a mental image of the benefits of attending your webinar. Often times this can be summarized in the title of your event. Your prospects may not even make it to the body of the message, so get your point across immediately.  Capture their attention, pique their interest, and push them towards the desired action (i.e. signing up for your event). You have to make them focus and you have to do it fast. Using an active voice and bullet points is great way to do this.

Always add key takeaways. Something like this....In this session, you’ll learn about:

  • You know you’ve cringed at misspellings and improper grammar before, so don’t get caught making the same mistake.
  • Get a second or even third set of eyes to review your work.
  • It reflects on your professionalism even if it has nothing to do with your event.