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How to Achieve Blameless Retrospectives Post Go-Live


Think About Your Audience Before Choosing a Webinar Title

Sponsored by Plutora

Thursday, March 11, 2021
11 a.m. ET

Organizations can improve their release and go-live practices on their way to releasing on-demand and reducing their change failure rate. In order to improve release frequency and deployment success, you need to shorten the feedback cycle between release and reflection and, importantly, shift your culture toward a blameless retrospective. 

To accelerate release frequency you need to quickly learn the root cause of deployment issues and address them. This can be achieved by breaking down silos between deployment and ops by more efficiently capturing issues in the deployment process and customer experience. 

Join Jeff Keyes and Helen Beal to learn how to make the journey to blameless retrospectives by efficiently tracking issues during deployment and utilizing them for continuous improvement. Key takeaways:

  • What’s wrong with the Post Implementation Review 
  • How to streamline issue collection throughout deployment
  • How to conduct blameless retrospectives
Helen Beal
Chief Ambassador - DevOps Institute
DevOps and Ways of Working speaker, writer, consultant, coach and learning facilitator. Member of the DevOps Institute Board of Regents. Member of the DevOps World Advisory Board; Member of the Jax DevOps Advisory Board; DevOps Editor at InfoQ and a contributor to devops.com
VP of Product - Plutora
Jeff has spent his career writing code, designing software features and UI, running dev and test teams, consulting and evangelizing product messaging. Outside of 6 years at Microsoft, he has been primarily focused on growing startup companies.


What You’ll Learn in This Webinar

You’ve probably written a hundred abstracts in your day, but have you come up with a template that really seems to resonate? Go back through your past webinar inventory and see what events produced the most registrants. Sure – this will vary by topic but what got their attention initially was the description you wrote.

Paint a mental image of the benefits of attending your webinar. Often times this can be summarized in the title of your event. Your prospects may not even make it to the body of the message, so get your point across immediately.  Capture their attention, pique their interest, and push them towards the desired action (i.e. signing up for your event). You have to make them focus and you have to do it fast. Using an active voice and bullet points is great way to do this.

Always add key takeaways. Something like this....In this session, you’ll learn about:

  • You know you’ve cringed at misspellings and improper grammar before, so don’t get caught making the same mistake.
  • Get a second or even third set of eyes to review your work.
  • It reflects on your professionalism even if it has nothing to do with your event.