Organizations have zealously embraced digital transformation to ensure they stay relevant to their customers, partners, and suppliers to varying degrees of success. The service management at its core defines a methodology for driving IT changes at scale in ways that ensure success. As such, the IT service management framework plays a more critical role than ever in continuously driving change across an organization.

Come learn:

• What’s required to implement and maintain digital transformation at scale?
• How IT service management enable organizations to embrace change at scale?
• What role do IT teams need to play in creating a digital transformation culture?