<img src="https://certify.alexametrics.com/atrk.gif?account=Zpb+p1uhUo20dG" style="display:none" height="1" width="1" alt="">
powered by:
Techstrong Learning
Generative AI: Top Telco Use Cases
On Demand

Generative AI holds great promise for new telecommunication services, enhanced customer experiences, network operations, and many other use cases. But, where can generative AI bring the most significant business outcomes in telecommunications? Getting started is often the biggest challenge due to generative AI's broad applicability. AWS and Accenture Telco teams are working to address these challenges for Telcos and walk you through the trending generative AI use cases including reduced post-call action, contract management, engineering, and network design. Deploying generative AI solutions requires more than an understanding of the technology; it requires knowledge and experience in identifying the proper use cases and operational processes, resulting in the best business outcomes.

Join us for Part II of our Generative AI webinar series with AWS and Accenture experts in telecommunications and generative AI to learn about:

  • What role Generative AI plays to improve experience and productivity for Telcos?
  • What is the trending use cases to improve productivity? Are Telcos receptive in adopting these use cases?
  • How AWS and Accenture collaboration help mitigate these challenges?

Mohan Baskaran
Principal Partner Development Manager - AWS

Mohan is an Industry Solution Leader at AWS with more than 23 years of multi-disciplinary experience, currently responsible for industry adoption of AWS Services through value chain transformation and modernization. Working with clients, and wider ecosystems of partners (G/SIs, NEPs, OEMs, ISVs, academia, & industry bodies). Mohan helped telco clients in launching and running cloud led global transformation initiatives like Vrio, Vodafone, Telstra and many other clients, with initiatives that span across Digital Customer Experience through to Connected Operations, Platform plays and marketplace ecosystems (start-ups to JV’s), and Innovation Accelerators (co-creation spaces). 

Davide Bellini
Managing Director - Accenture
Davide is an Accenture Managing Director with more than 24 years of consulting experience with Tier 1 Communications and Media industry clients across the world. For the past two years Davide worked as Data & AI Global Lead for Communications, Media and Entertainment Industry and in that capacity has led the creation and development of several AI industry capabilities like Center for Data and Insight for C&M, Industry Consulting Hub for C&M and embedded AI in C&M Offering Portfolio. Davide helped several CMT clients in launching and running data led transformation initiatives like BT and Vodafone, developing AI driven B2C marketing initiatives like E&, Globe and Vodafone and launching B2B growth campaigns like Telus, and E&. In 2023 Davide led the GenAI Comms and Media program and led multiple initiatives to activate this capabilitiy in telco around the world from educational workshops, value driven use case definition and roadmap, architecture strategy, operating model and organization design to run AI at scale. Davide is based in Milan, married with Ashley, proud daddy of Alessandro and Tommaso and still planning to become a rockstar or a NBA player at some point in the future.
Ross McWalter
Head of Telecom Applications - AWS
As Head of Telecom Applications at Amazon Web Services, Ross leads a global team helping telecom providers transform through AWS cloud solutions. With over 6 years at AWS and deep telecom experience, Ross combines Amazon's culture with domain expertise to enable innovation and business outcomes for providers. Previously at Ericsson, he led the North American business development and sales in big data, analytics, and customer experience. Ross has over 20 years of telecom experience.
Mitch Ashley
CTO, Techstrong Group Principal - Techstrong Research
Mitchell Ashley is a renowned strategist and technology executive. Mitchell has led successful IT, SaaS, and cybersecurity transformations. He’s led multiple teams in developing and bringing to market successful online services, cybersecurity, and networking products and services. Mitch serves as Principal of Techstrong Research where he leads a team of preeminent experts in digital transformation, DevOps, cloud-native, and cybersecurity. In this role, Mitch works with companies to align digital transformation and technology strategies to achieve disruptive goals and high impact results. Mitch is in high demand as a speaker at conferences the world over, and his popular DevOps Chats podcast engaging with digital leaders is one of the most widely followed in the field.