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Fireside Chat on Value Stream Management

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Sponsored by everbridge

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Value stream management is a concept that has existed for many years, but only now, as DevOps transformations are finally maturing, are we starting to see its importance as part of the software development life cycle. The key benefits of value stream management are in delivering greater business value, quicker time-to-delivery and removal of waste and toil from our delivery practices. However, all of these benefit delivery of new business services. What about the restoration of business services because of a critical event? We are required to return business services to value delivery, be quick about it and do so without impacting our other innovation work.

Join us for this fireside chat where Stephen Walters, solution architect with Everbridge, and Bryn Jones, senior incident and problem manager at Sky, discuss how applying value stream management principles to incident management, especially value stream mapping, can help organizations enhance business services and also apply the lessons learned along the way.

Stephen Walters
Solution Architect - Everbridge
Stephen works as a Solution Architect for xMatters, an Everbridge Company, providing a Service Reliability Platform for integrating and orchestrating better, faster Incident & Defect Management for Critical Event Management in enterprise scale corporations. He has extensive expertise with Business and IT Strategy alignment, design and implementation of Software Development Lifecycle Frameworks, including CMMI, ITIL, TOGAF, SCRUM, SAFe & DevOps.
Bryn Jones
Senior Incident & Problem Manager - Sky UK
Bryn Jones is the Incident Management process owner at Sky, UK, Europe's leading media and Entertainment Company. He ensures Major or escalated incident resolution is achieved promptly whilst ensuring the end-users, consumers, and key stakeholders are kept updated and informed throughout the duration of the incidents and during root cause investigations.

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What You’ll Learn in This Webinar

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