As IT organizations increasingly undergo digital transformations, there is often a shift toward automation and fully autonomous teams. Executed correctly, these initiatives result in the ability to move faster and close skills gaps. However, many organizations struggle with being able to standardize configuration processes while ensuring proper documentation is in place, which is critical to success.
Hear firsthand how Brittany Woods, H&R Block’s manager of server automation, and her team overcame configuration management challenges, addressed inconsistencies, closed skills gaps and ultimately achieved DevOps success. Brittany will share best practices related to the importance of establishing baseline process automation standards before engaging teams and onboarding, and discuss the significant impact documentation (or lack thereof) can have on any deployment.